Our Company

Who we are

Advanced Utility Systems, established in 1997, is a trusted customer information and utility billing software provider for electric, water, gas, and multi-service utilities across North America and the Caribbean. As a proud division of N. Harris Computer Corporation, we bring proven industry expertise and continual innovation to the utility sector.

Our people set us apart. Many of our team members have worked directly in utilities, which gives us a clear understanding of the operational, regulatory, and customer service challenges you face. Their insight helps us design practical, intuitive solutions and build partnerships grounded in trust, relevance, and shared goals.

CIS Infinity is a comprehensive, scalable platform that streamlines billing, customer service, and operations. Built for utilities, it supports complex rate structures, real-time data access, and smooth integration with third-party systems, helping you improve the customer experience and maintain operational efficiency.

We offer:

• A secure, open ecosystem that avoids vendor lock-in and enables interoperability with best-of-breed solutions.
• AI-powered features, like semantic search, that boost productivity from the front line to the C-Suite.
• Personalized customer engagement tools, including dynamic video engagement messaging, to reduce call volumes and accelerate payments.

With 6.6 million customer service points across the United States, Canada, and the Caribbean, our solutions remain proven, reliable, and ready to grow with your needs. At Advanced Utility Systems, we don’t just deliver software; we provide the tools utilities need to succeed in a rapidly changing landscape. And we build lasting relationships by working alongside you as a committed partner, ensuring your success throughout every phase of your utility’s evolution. Because together we are: One Community, All Advanced.