Modern Architecture for Modern Utilities
Advanced Utility Systems delivers modern, AI-driven customer information and utility billing software that integrates seamlessly with best-of-breed technologies, simplifies operations, and enhances customer interactions so your team can work smarter and serve your community better.
Why Advanced?
Private cloud-based or an on-premise, AI-driven customer information and utility software, built to integrate seamlessly, automate processes, increase efficiency, and improve customer satisfaction.
Tailored Cloud Solutions for Business Growth
Cloud-optimized, 360-degree approach to delivering comprehensive CIS solutions that allow you to focus on serving your community.
Executive Vice President
“Advanced Utility Systems delivers best in class CIS solutions dedicated to helping our clients deliver the Modern Utility CX their customers increasingly demand. It’s our mission and unwavering commitment to your success.”
A cloud-ready CIS that streamlines operations with automation, built‑in AI, and seamless integration to improve billing accuracy and support faster, personalized service
Designed for utilities to automate processes, streamline workflows, and adapt quickly without sacrificing control or accumulating technical debt.
Many of our team members are just like you. Their hands-on utility experience helps us create intuitive, real-world CIS solutions that address the challenges you face every day.
Our platform ensures full data ownership, seamless enterprise integration, and rigorous security compliance, like SOC 2 and StateRAMP, while offering an open ecosystem that protects flexibility and avoids vendor lock-in.
Trusted by Thousands
We serve electric, water, gas, and multi-service utility providers across North America and the Caribbean with modern CIS and billing solutions tailored to their operational and customer engagement needs.
I appreciate the spirit of cooperation from Advanced and everyone involved at Harris in getting us to this point and look forward to working with your team on this implementation and long into the future.
During our demonstrations of Infinity platform, it was clear that considerable thought had been put into the customer experience beyond the traditional utility bill pay experience and that the solution would be a good fit for Loveland. We were aiming to make it easier to do business with the utility and allow customers to accomplish tasks as quickly and as easily as possible. Overall, we wanted to increase the use of online tools like alerts, outage maps, and customer self-service to enable digitally engaged customers.
Infinity platform presents customer options that are easy to read and understand, provides low-effort issue resolution and serves as an information hub and marketing and brand communications platform.
Advanced Utility Systems helps us simplify operations and deliver accurate billing with confidence because we have the tools we need to serve our community efficiently.
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Please visit our TeamSupport page.