Jupiter, FL and Toronto, ON. April 24, 2014
Advanced Utility Systems, a division of N. Harris Computer Corporation (Advanced) is excited to announce that the Town of Jupiter, Florida (the Town) has selected Advanced’s CIS Infinity to replace its legacy customer information and billing solution (CIS).
Jupiter, Florida is located in the northeast corner of Palm Beach County, between Miami and Orlando. The Town’s water utility is capable of producing 30 million gallons a day of ultra-pure drinking water. It serves more than 80,000 people living in Jupiter, Juno Beach, and unincorporated areas of Palm Beach and Martin Counties. Over the past two decades, the Town’s water utility has been honored by more than 40 awards for excellence in operations, treatment and drinking water.
The Town sought a solution to replace its existing iSeries/AS400 based billing system that was implemented in 1998. The Town conducted an RFP process and detailed demos to ensure that the selected solution could meet or exceed its current requirements. The Town also wanted to ensure that the product offering selected was a complete and robust solution that would allow it to leverage its investment well into the future as its needs grow and evolve. Jupiter contracted with Advanced in January 2014 to meet these objectives.
As prime vendor, Advanced will implement a comprehensive solution at the Town which, at the core, will include its customer information and utility billing solution, CIS Infinity, along with Infinity.Link, its customer web portal solution. Jupiter will also implement a real-time integrated interactive voice response (IVR) solution, Infinity.Teleconnect, as well as an enterprise asset and work management solution provided by Tele-Works Inc. (TWI) and Lucity respectively, both partners of Advanced. In addition, the Harris iNovah central cashiering solution will be implemented at the Town.
“We are excited to welcome the Town as a customer of Advanced Utility Systems, as our CIS Infinity user community in the state of Florida continues to grow,” states Peter Fanous, Executive Vice President for Advanced. “We look forward to a long and successful partnership with the Town. Advanced, our partners and the Town will work together to ensure a successful implementation.”
For additional information contact:
Peter Fanous, Executive Vice President
Advanced Utility Systems, a division of N. Harris Computer Corporation
(888) 355-7772 x231
About Advanced and Harris:
Advanced is a wholly-owned subsidiary of Harris Computer Systems that provides
Customer Information and Billing solutions exclusively to utilities and municipalities. Harris is a leading provider of financial
management and Customer Information Systems (CIS) software solutions.
Since 1976, Harris has focused on providing feature-rich and robust
turnkey solutions to all levels of local government as well as public
power and water markets throughout North America. Harris' focus is on
creating long-term relationships with our customers and ensuring that we
meet the changing needs of our customers over time. For further
information on Harris Computer Systems, please visit our website at
http://www.Harriscomputer.com, or call 888-847-7747.
For more information on Advanced and CIS Infinity ® please contact us at www.advancedutility.com/contact.asp
Northern Kentucky Water District:
"Our customers needed a seamless upgrade. We had more confidence in the Advanced strategy than any other vendor's -- their implementation and conversion process were designed to flex for a unique situation like ours."
City of Bellevue:
"Throughout the 10-month conversion and implementation project, Advanced brought excellent people to the table, and we've arrived at the end of the project with all our requirements met."