2012 Harris Customer Training Conference

Maximize your Harris investment by attending the annual customer event for best practices, demos and advanced training!

HURRY AND REGISTER NOW!

EARLY BIRD REGISTRATION ENDS AUGUST 31ST!

This year's event is being held at Gaylord Opryland, Nashville, TN. Our agenda includes exciting sessions catering to our entire range of customers!

You can find the Complete Registration Package with the full agenda, session summaries, hotel information, pricing, and more here, and at the links at the bottom of this page.

Early Bird Registration ends August 31st!

Conference Details

Dates: Nov. 7th, 2012 - Nov. 9th, 2012
Pre-conference Dates: Nov. 5th, 2012 - Nov. 6th, 2012
Location: Gaylord Opryland
Address: 2800 Opryland Drive Nashville, TN 37214

UC2012 Advanced Customer Training Conference features:

Customer Service
Billing and Collections
Technical and Management
Clients and Partners
Unleashing the Power of Smart Infrastructure - MeterSense

Why Attend UC2012 Advanced Customer Training Conference?

The UC2012 is the leading educational event for all Advanced Clients involved in the customer service and customer information technology aspects of their utility. It is focused on covering the full spectrum of business processes from the field service front line staff to collections.

Find forums to discuss and learn about:

Great features of CIS Infinity
Wireless, paperless service orders
Online bill presentment and payment
Automating billing field service delivery
Automating collections processes
Comprehensive payment options
CIS Infinity System Administration
Testing protocols
Rates
The next version – V4
And much more!

All levels of customer service personnel, call centers, collections, field personnel, technology application support professionals, directors and managers responsible for the direction of your utility will benefit from these comprehensive sessions designed to enhance the productivity and effectiveness of key personnel. Attendees gain insights from knowledgeable speakers, profit from solutions and ideas shared amongst peers. Come and expand your awareness of the latest trends in other organizations through networking opportunities.

Due to the invaluable support of its many sponsors each year, the UC2012 registration fees remain the same as years past in efforts of continuing to bring you the best educational value.

Who Attends UC2012 Advanced Customer Training Conference?

Utility Customer Service and IT Executives
Customer Service Managers, Directors and Supervisors
Call/Contact Center Managers
IT Managers and Personnel
Billing Specialists
Credit and Collections Staff
Field Service Personnel

Need help proposing this to your management?

Click here to get help with a request letter

Notes

Here are a few important points that are good to know if you plan to attend:

Attendees are responsible for booking their own hotel rooms.
This year we have several options for attendees including a One-Day package!
The Early Bird Special Deadline is August 31st, 2012.
Registration can be submitted via our Online Registration!

Register today to be part of what is sure to be one of the best conferences yet!

Click here for to register online

Click here to book your hotel room

Click here to access the Advanced Invitation

Click here to pay online

For more information, please contact Brenda Klem at (416) 496 – 0149 extension 286 or by email at bklem@advancedutility.com

Press Releases

Northern Kentucky Water District:
"Our customers needed a seamless upgrade. We had more confidence in the Advanced strategy than any other vendor's -- their implementation and conversion process were designed to flex for a unique situation like ours."

City of Bellevue:
"Throughout the 10-month conversion and implementation project, Advanced brought excellent people to the table, and we've arrived at the end of the project with all our requirements met."

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