Riverside, CA and Toronto, Canada. December 17, 2008
Advanced Utility Systems (Advanced) announced today that Western Municipal Water District has contracted with Advanced to implement its flagship customer information system (CIS) and billing software, CIS Infinity.
Located in western Riverside County, California, Western services a general district area of 527-square miles with a population of over 825,000. The District provides water services to 24,000 retail customers and eight wholesale customers that consist of public and private water utilities and cities.
“Western Municipal Water District represents our sixteenth client in California. We are excited to continue growing our client base in the Southern California region. It has been a pleasure to work through the contract and scope phase with Greg Duecker at Western and the consulting firm Westin Engineering. We look forward to a long partnership with the District,” states Peter Fanous, Vice President of Sales for Advanced.
Western began its search for a new CIS solution during the fall of 2007. It was important to Western that it found a product that would meet its business requirements. As mentioned by Greg Duecker, Information Technology Manager for Western, "We were looking for a CIS product that could improve our customer service, efficiency, and automation that was also intuitive to navigate and use. During our evaluation process, we found CIS Infinity was the right fit."
Advanced is excited to begin the implementation of CIS Infinity in the New Year. The go-live date is projected for fall of 2009.
For additional information contact:
Peter Fanous, General Manager
Advanced Utility Systems, a division of N. Harris Computer Corporation
(888) 355-7772 x231
About Advanced and Harris:
Advanced is a wholly-owned subsidiary of Harris Computer Systems that provides
Customer Information and Billing solutions exclusively to utilities and municipalities. Harris is a leading provider of financial
management and Customer Information Systems (CIS) software solutions.
Since 1976, Harris has focused on providing feature-rich and robust
turnkey solutions to all levels of local government as well as public
power and water markets throughout North America. Harris' focus is on
creating long-term relationships with our customers and ensuring that we
meet the changing needs of our customers over time. For further
information on Harris Computer Systems, please visit our website at
http://www.Harriscomputer.com, or call 888-847-7747.
For more information on Advanced and CIS Infinity ® please contact us at www.advancedutility.com/contact.asp
Northern Kentucky Water District:
"Our customers needed a seamless upgrade. We had more confidence in the Advanced strategy than any other vendor's -- their implementation and conversion process were designed to flex for a unique situation like ours."
City of Bellevue:
"Throughout the 10-month conversion and implementation project, Advanced brought excellent people to the table, and we've arrived at the end of the project with all our requirements met."