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City of Pensacola selects Advanced Utility Systems Corporation for new CIS solution

The City of Pensacola has chosen to license CIS Infinity, the Customer Information System from Advanced Utility Systems, for the Energy Services of Pensacola (ESP), the natural gas provider owned by the City.

Advanced Utility Systems Corporation (Advanced) announced today that the City of Pensacola has contracted with Advanced Utility Systems Corporation to provide CIS Infinity® Customer Information and Utility Billing software for ESP. CIS Infinity will handle the customer information and billing needs of the City, and deal with the complexities inherent with providing Natural Gas and Solid Waste billing services.

The search for a new CIS solution began in the summer of 2001, culminating in the selection of Advanced in May of this year. The City found CIS Infinity to be a superior, functionally rich solution that would meet the City' s needs. The implementation began in July, and is forecast to require roughly one year to complete.

The City' s team is excited that the implementation has begun. They conducted an extensive search through the RFP process and utilized the expertise of Langham Consulting Services, Inc. to ensure that they properly evaluated all potential vendors. Now that they have chosen Advanced they are anxious to complete the implementation.

Advanced is able to draw upon the experience garnered from the implementation of CIS Infinity at numerous energy utilities. " Pensacola will use CIS Infinity to bill for multiple services," said Steve Hammond, the CIO at Advanced, "the implementation team will draw upon their experience and the flexibility built-into CIS Infinity to ensure the complexities within the rates, and customer care features are handled smoothly."

Pensacola is opting for an Oracle database, using an AIX UNIX platform. Set-up will occur at three office locations across a wide area network. Cash collection is handled at a central location, using the cash register module shipped with CIS Infinity.

Patricia Sorbara, the President and Chief Executive Officer of Advanced commented on the partnership just forming between Advanced and Pensacola, "Advanced is excited to add another client in the Florida marketplace. We have focused on this market for some time and are excited that a large, sophisticated, and customer focused client such as ESP has selected CIS Infinity to meet their customer needs."

ESP supplies natural gas to most of Escambia County. ESP purchases their natural gas from Prior Energy who purchases natural gas from many sources in the Southern states located along the Gulf South Pipeline System. ESP is owned and operated by the City of Pensacola who establishes natural gas rates.

More about Advanced: Advanced Utility Systems Corporation is a privately owned and operated software and services company in Toronto, Canada. The company has grown from its 1997 start-up to serve more than 60 North American and Caribbean water, electric, and natural gas utilities with its billing and customer information solution, CIS Infinity®.

For more information, contact:
Philip Playfair
Chief Marketing Officer
Advanced Utility Systems Corporation
(416) 496-0149 x229