Pomona, California and Toronto, Canada. July 20, 2004.
As part of ongoing improvements to its technical environment and customer service, the City of Pomona, California has selected CIS Infinity®, the customer information and utility billing solution from Advanced Utility Systems Corporation. Pomona's Utility Services Department will implement CIS Infinity to bill water, wastewater and solid waste services for approximately 29,000 active water accounts.
The ability to integrate with other existing City operating systems, and provide a foundation for future applications, were important factors in the choice of CIS Infinity.
Patricia Sorbara, President and CEO of Advanced, explains the integration of CIS Infinity in the larger enterprise: "CIS Infinity will interface with their eGovernment capabilities, and with their cash, financial, IVR, automated meter reading and GIS systems. Their long-term technology picture is very positive, and Advanced is pleased to be an integral part of it."
The interface with "eGovernment capabilities" is a secure, real-time, two-way Web Services interface between CIS Infinity and Comcate's eFeedback Manager. Customer requests from the Internet move from eFeedback Manager to CIS Infinity in real-time, where City staff can act on them. CIS Infinity then delivers information about the completed task back to eFeedback Manager.
For additional information contact:
Peter Fanous, General Manager
Advanced Utility Systems, a division of N. Harris Computer Corporation
(888) 355-7772 x231
About Advanced and Harris:
Advanced is a wholly-owned subsidiary of Harris Computer Systems that provides
Customer Information and Billing solutions exclusively to utilities and municipalities. Harris is a leading provider of financial
management and Customer Information Systems (CIS) software solutions.
Since 1976, Harris has focused on providing feature-rich and robust
turnkey solutions to all levels of local government as well as public
power and water markets throughout North America. Harris' focus is on
creating long-term relationships with our customers and ensuring that we
meet the changing needs of our customers over time. For further
information on Harris Computer Systems, please visit our website at
http://www.Harriscomputer.com, or call 888-847-7747.
For more information on Advanced and CIS Infinity ® please contact us at www.advancedutility.com/contact.asp
Northern Kentucky Water District:
"Our customers needed a seamless upgrade. We had more confidence in the Advanced strategy than any other vendor's -- their implementation and conversion process were designed to flex for a unique situation like ours."
City of Bellevue:
"Throughout the 10-month conversion and implementation project, Advanced brought excellent people to the table, and we've arrived at the end of the project with all our requirements met."