Pomona, California selects Advanced customer information and utility billing solution

CIS Infinity offers long-term interoperability, easier transition for staff and customers

Pomona, California and Toronto, Canada. July 20, 2004.

As part of ongoing improvements to its technical environment and customer service, the City of Pomona, California has selected CIS Infinity®, the customer information and utility billing solution from Advanced Utility Systems Corporation. Pomona's Utility Services Department will implement CIS Infinity to bill water, wastewater and solid waste services for approximately 29,000 active water accounts.

The ability to integrate with other existing City operating systems, and provide a foundation for future applications, were important factors in the choice of CIS Infinity.

Patricia Sorbara, President and CEO of Advanced, explains the integration of CIS Infinity in the larger enterprise: "CIS Infinity will interface with their eGovernment capabilities, and with their cash, financial, IVR, automated meter reading and GIS systems. Their long-term technology picture is very positive, and Advanced is pleased to be an integral part of it."

The interface with "eGovernment capabilities" is a secure, real-time, two-way Web Services interface between CIS Infinity and Comcate's eFeedback Manager. Customer requests from the Internet move from eFeedback Manager to CIS Infinity in real-time, where City staff can act on them. CIS Infinity then delivers information about the completed task back to eFeedback Manager.

More about Advanced: Advanced Utility Systems Corporation is a privately owned and operated software and services company in Toronto, Canada. The company has grown from its 1997 start-up to serve more than 60 North American and Caribbean water, electric, and natural gas utilities with its billing and customer information solution, CIS Infinity®.

For more information, contact:
Philip Playfair
Chief Marketing Officer
Advanced Utility Systems Corporation
(416) 496-0149 x229

Meg Collins
Utility Business Services Manager
City of Pomona Utility Services Department
909 620-2250

Success Stories

Northern Kentucky Water District:
"Our customers needed a seamless upgrade. We had more confidence in the Advanced strategy than any other vendor's -- their implementation and conversion process were designed to flex for a unique situation like ours."

City of Bellevue:
"Throughout the 10-month conversion and implementation project, Advanced brought excellent people to the table, and we've arrived at the end of the project with all our requirements met."