News
Covington, GA and Toronto, Canada. July 8, 2004
The City of Covington, Georgia has selected Advanced Utility Systems to deliver CIS Infinity®, a new customer information and billing solution for the City's electric, natural gas, water, sewer, sanitation and stormwater services.
Jim Adams, MIS Manager for the City, explains the decision: "It's true that Advanced meets all our present requirements - flexibility, more efficient customer service, and so on."
"But it's the secure long-term picture that puts Advanced at the front of the pack. Their product and their people will be able to handle the complexity of a multi-service utility like ours. Best of all, software upgrades are free, with the only cost being the setup of any optional features we're interested in -- so as the City grows, our software grows along with it."
Implementing a utility-focused solution benefits the City in the long term, according to Patricia Sorbara, President and CEO of Advanced: "Organizations often take a chance on a vendor that offers utility billing as a second or third line of business, or a vendor that doesn't have a long-term plan for utility billing. Throughout our relationship with the City, our staff and our software will be one-hundred-percent focused on better service and better billing for utility customers."
Advanced is also pleased to count the City of Covington as its newest client in the southern states, adding to their expanding presence in Florida and Texas.
For additional information contact:
Peter Fanous, General Manager
Advanced Utility Systems, a division of N. Harris Computer Corporation
(888) 355-7772 x231
pfanous@advancedutility.com
About Advanced and Harris:
Advanced is a wholly-owned subsidiary of Harris Computer Systems that provides
Customer Information and Billing solutions exclusively to utilities and municipalities. Harris is a leading provider of financial
management and Customer Information Systems (CIS) software solutions.
Since 1976, Harris has focused on providing feature-rich and robust
turnkey solutions to all levels of local government as well as public
power and water markets throughout North America. Harris' focus is on
creating long-term relationships with our customers and ensuring that we
meet the changing needs of our customers over time. For further
information on Harris Computer Systems, please visit our website at
http://www.Harriscomputer.com, or call 888-847-7747.
For more information on Advanced and CIS Infinity ® please contact us at
www.advancedutility.com/contact.asp
Success Stories
Northern Kentucky Water District:
"Our customers needed a seamless upgrade. We had more confidence in the Advanced strategy than any other vendor's -- their implementation and conversion process were designed to flex for a unique situation like ours."
City of Bellevue:
"Throughout the 10-month conversion and implementation project, Advanced brought excellent people to the table, and we've arrived at the end of the project with all our requirements met."