On-schedule and under-budget, CIS Infinity goes live at City of Bellevue

"Great client relationship" cited as contributing factor

Bellevue, Washington and Toronto, Canada. March 30, 2004

On-schedule and under-budget, the City of Bellevue has completed the successful implementation of their new enterprise customer information and billing solution, CIS Infinity® by Advanced Utility Systems Corporation. The City went "live" with CIS Infinity on March 1, delivering service to 40,000 drinking water, wastewater, storm and surface water customers.

"From the beginning, we were clear and definite about our customer service and billing requirements" says Nav Otal, Assistant Utilities Director, City of Bellevue. "Throughout the 10-month conversion and implementation project, Advanced brought excellent people to the table, and we've arrived at the end of the project with all our requirements met."

Patricia Sorbara, President and CEO of Advanced, describes the City's contribution to the process: "Their clarity of vision contributed to this success. The City put forward specific business needs, procedures and priorities, which laid the groundwork for not only a well-managed project, but also a great client relationship."

CIS Infinity offers several benefits of particular interest to the City, such as delivering a consolidated bill to an organization's head office. The City can also integrate parcel management, capital recovery charges, streetlight service, and a complex storm drainage billing calculation, based on square footage in various drainage intensities, into CIS Infinity.

Advanced counts the City of Bellevue as the latest in a series of successful implementations in the Pacific Northwest, including the City of Everett and Peninsula Light Company in Gig Harbor, Washington.

More about Advanced: Advanced Utility Systems Corporation is a privately owned and operated software and services company in Toronto, Canada. The company has grown from its 1997 start-up to serve more than 60 North American and Caribbean water, electric, and natural gas utilities with its billing and customer information solution, CIS Infinity®.

For more information, contact:
Philip Playfair
Chief Marketing Officer
Advanced Utility Systems Corporation
(416) 496-0149 x229

Nav Otal
Assistant Utilities Director
City of Bellevue
425 452-2041

Success Stories

Northern Kentucky Water District:
"Our customers needed a seamless upgrade. We had more confidence in the Advanced strategy than any other vendor's -- their implementation and conversion process were designed to flex for a unique situation like ours."

City of Bellevue:
"Throughout the 10-month conversion and implementation project, Advanced brought excellent people to the table, and we've arrived at the end of the project with all our requirements met."