Medford, OR and Toronto, ON. March 14, 2012
Medford Water Commission has selected Harris’ Advanced Utility Systems, a subsidiary of Constellation Software Inc., to implement its customer information system (CIS) and billing application, CIS Infinity.
Serving over 125,000 in population, Medford Water Commission (MWC) is located in southwest Oregon in Rogue Valley and operates and maintains the water system for the City of Medford and the unincorporated community of White City. MWC provides billing and collections services for water and oversees sewer service, street, parks and public safety fees on behalf of the City of Medford.
MWC will replace its existing custom AS/400-based solution that has been in place for over 25 years. In November 2010, MWC issued its request for proposal in search of a new CIS and billing application for water billing and an integrated Financial Information Solution for its finance department. The utility evaluated vendors through a comprehensive procurement process that included on-site software demonstrations and customer site visits.
Advanced’s CIS Infinity was ultimately chosen and will be integrated seamlessly to MWC’s Financial and Asset Management solutions. CIS Infinity allows for a more complete integration between systems and facilitates automation across many areas of water billing such as collections, customer relationship management, security and reporting.
“MWC is an exciting addition to the Advanced family of customers and is our second water utility customer in the state of Oregon. We are confident CIS Infinity will help enhance day-to-day business processes at MWC to benefit its 28,000 water customers. We look forward to a strong business relationship and successful implementation of CIS Infinity for MWC,” states Peter Fanous, Executive Vice President for Advanced.
Harris’ Advanced kicked off the implementation project at MWC in February.
For additional information contact:
Peter Fanous, Executive Vice President
Advanced Utility Systems, a division of N. Harris Computer Corporation
(888) 355-7772 x231
About Advanced and Harris:
Advanced is a wholly-owned subsidiary of Harris Computer Systems that provides
Customer Information and Billing solutions exclusively to utilities and municipalities. Harris is a leading provider of financial
management and Customer Information Systems (CIS) software solutions.
Since 1976, Harris has focused on providing feature-rich and robust
turnkey solutions to all levels of local government as well as public
power and water markets throughout North America. Harris' focus is on
creating long-term relationships with our customers and ensuring that we
meet the changing needs of our customers over time. For further
information on Harris Computer Systems, please visit our website at
http://www.Harriscomputer.com, or call 888-847-7747.
For more information on Advanced and CIS Infinity ® please contact us at www.advancedutility.com/contact.asp
Northern Kentucky Water District:
"Our customers needed a seamless upgrade. We had more confidence in the Advanced strategy than any other vendor's -- their implementation and conversion process were designed to flex for a unique situation like ours."
City of Bellevue:
"Throughout the 10-month conversion and implementation project, Advanced brought excellent people to the table, and we've arrived at the end of the project with all our requirements met."