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Chugach Electric Association, Inc. selects Advanced Utility Systems to provide a new Customer Information and Billing System

Electric Cooperative chooses CIS Infinity to replace its aging CIS system

Anchorage, Alaska and Toronto, Canada. March 11, 2011

Advanced Utility Systems, a division of N. Harris Computer Corporation (Advanced) is pleased to announce that it has entered into an agreement with Chugach Electric Association, Inc. (Chugach) of Anchorage, Alaska, for the provision and implementation of CIS Infinity, its state-of-the-art Customer Information and Billing software.

Chugach, an electric cooperative, provides power for more than three-fourths of Alaska’s population and serves 78,000 retail service locations, billing its members on a monthly basis. Chugach has also provided reliable and cost effective electric utility service to its members in Anchorage and the surrounding area for over 63 years.

Chugach partnered with the consulting firm, Five Point Partners to develop and design a request for proposal that was released during late spring of 2010. Their goal was to procure a modern CIS application that would maximize their customer service capabilities, provide long-term stability and accommodate technological growth. After a comprehensive selection process that included on-site presentations, reference calls and reference meetings, Advanced was awarded vendor of choice to provide a CIS implementation that would be customized for Chugach’s unique business environment. Chugach is now the second electric customer in the state of Alaska for Advanced.

The cooperative’s Director of Information Services, Dwight Dial, commented, “Chugach chose Advanced Utility as their preferred CIS vendor after a rigorous evaluation of numerous solutions. Our functional staff found the rich and easy-to-navigate user interface superior to the competition. As well, the CIS query functionality is a powerful tool that allows data to be readily available for management analysis. On the technical side, CIS Infinity is a great fit. One reason for this is our ability to use our Oracle database with the system. Further, no customizations are required, it is completely configurable and based on current technology.”

“Advanced is extremely pleased with Chugach’s decision to move forward with CIS Infinity. We understand the business and functional needs of the utility and have assembled a strong project plan to see Chugach through a successful implementation process. We look forward to working closely with the Chugach staff and serving their needs well into the future,” states Peter Fanous, General Manager for Advanced.

Advanced and Chugach have already kicked off the CIS Infinity project and implementation is well underway. The project is set for completion by the summer of 2012.

For additional information contact:

Peter Fanous, General Manager
Advanced Utility Systems, a division of N. Harris Computer Corporation
(888) 355-7772 x231
pfanous@advancedutility.com

Dwight Dial, Director, Information Services
Chugach Electric Association, Inc.
(907) 762-4181

About Advanced and Harris:

Advanced is a wholly-owned subsidiary of Harris Computer Systems that provides Customer Information and Billing solutions exclusively to utilities and municipalities. Harris is a leading provider of financial management and Customer Information Systems (CIS) software solutions. Since 1976, Harris has focused on providing feature-rich and robust turnkey solutions to all levels of local government as well as public power and water markets throughout North America. Harris' focus is on creating long-term relationships with our customers and ensuring that we meet the changing needs of our customers over time. For further information on Harris Computer Systems, please visit our website at http://www.Harriscomputer.com, or call 888-847-7747.
 
For more information on Advanced and CIS Infinity ® please contact us at www.advancedutility.com/contact.asp

 

Press Releases

Northern Kentucky Water District:
"Our customers needed a seamless upgrade. We had more confidence in the Advanced strategy than any other vendor's -- their implementation and conversion process were designed to flex for a unique situation like ours."

City of Bellevue:
"Throughout the 10-month conversion and implementation project, Advanced brought excellent people to the table, and we've arrived at the end of the project with all our requirements met."

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