News
Gatineau, QC and Toronto, Canada. March 30, 2010
Advanced Utility Systems (Advanced) has successfully completed another implementation of CIS Infinity in collaboration with Gazifère Inc. (Gazifère).
Peter Fanous, General Manager for Advanced comments on the implementation, “The successful go-live at Gazifère is just one more example of how our team and methodology is effective and proven. I think it’s also important to note that the strong leadership provided by Gazifère and the dedication of their team were great contributors to the final outcome of this project.”
Gazifère is an affiliate of Enbridge Gas Distribution that provides natural gas to approximately 35,000 residential, commercial, institutional and industrial customers.
Gazifère’s need for a new customer information and billing system was necessitated by the fact that its legacy system would no longer be supported. CIS Infinity was selected for its robust functionality as well as its ability to provide Gazifère with greater flexibility in managing business processes.
CIS Infinity is well-suited for supporting Gazifère’s CIS needs. They will be able to fully leverage its functionality. Among other things, CIS Infinity will provide them with the ability to manage rate changes better, improve its reporting capabilities and enhance their collection processing.
Several system enhancements were also developed specifically for Gazifère’s needs. This included expanded budget billing plan functionality as well as service order appointment scheduling capabilities.
In addition, Advanced is providing CIS Infinity to Gazifère with both French and English user interfaces.
For additional information contact:
Peter Fanous, General Manager
Advanced Utility Systems, a division of N. Harris Computer Corporation
(888) 355-7772 x231
pfanous@advancedutility.com
About Advanced and Harris:
Advanced is a wholly-owned subsidiary of Harris Computer Systems that provides
Customer Information and Billing solutions exclusively to utilities and municipalities. Harris is a leading provider of financial
management and Customer Information Systems (CIS) software solutions.
Since 1976, Harris has focused on providing feature-rich and robust
turnkey solutions to all levels of local government as well as public
power and water markets throughout North America. Harris' focus is on
creating long-term relationships with our customers and ensuring that we
meet the changing needs of our customers over time. For further
information on Harris Computer Systems, please visit our website at
http://www.Harriscomputer.com, or call 888-847-7747.
For more information on Advanced and CIS Infinity ® please contact us at
www.advancedutility.com/contact.asp
Success Stories
Northern Kentucky Water District:
"Our customers needed a seamless upgrade. We had more confidence in the Advanced strategy than any other vendor's -- their implementation and conversion process were designed to flex for a unique situation like ours."
City of Bellevue:
"Throughout the 10-month conversion and implementation project, Advanced brought excellent people to the table, and we've arrived at the end of the project with all our requirements met."