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Vermont Gas Systems invests in CIS Infinity for efficient customer service through process improvement and technology
June 13, 2019

June 13, 2019 | South Burlington, VT and Toronto, ON

Advanced was a unanimous decision with the team. At every stage of the process they were able to answer all of our questions no matter the complexity. Their team took the time to understand our current and future needs, while keeping us informed of the changing technology landscape. Their product stood above others in terms of features and usability. CIS Infinity has the ability to integrate easily, and with their large number of installations we are confident this is the right solution for VGS. It was apparent from the early stages that Advanced builds relationships with their customers and we look forward to being partners for years to come.

- Corey Johnson, Information Technology Manager, Vermont Gas Systems

  • Customer Since: 2018
  • Number of Accounts: 53,000
  • Service: Natural Gas

Vermont Gas (VGS) serves residential, industrial and commercial customers in northwestern Vermont. The Company is committed to helping its customers reduce their carbon footprint through efficiency and their first-in-the-nation renewable natural gas program – and at the same time, provide families and businesses with the excellent customer service they have come to expect.

The Company is confident that they will be able to provide customers with an enhanced customer experience with CIS Infinity by introducing creative approaches to utility operations, questioning habit and using evidence to continually improve.

With CIS Infinity, VGS will allow employees at all levels to quickly, proactively, and efficiently identify and resolve customer problems by using intelligent, data-driven decision-making principles, process improvement and technology.

- Peter Fanous, Executive Vice President, Advanced Utility Systems

For additional information contact:

Peter Fanous, Executive Vice President
Advanced Utility Systems
(888) 355-7772 x231
pfanous@advancedutility.com

For more information on Advanced and CIS Infinity ® please visit our website at www.advancedutility.com or contact us at www.advancedutility.com/contact.asp

About Advanced and Harris:

Advanced is a wholly-owned subsidiary of Harris Computer Systems that provides Customer Information and Billing solutions exclusively to municipal, investor owned and cooperative utilities. Harris is a leading provider of financial management and Customer Information Systems (CIS) software solutions. Since 1976, Harris has focused on providing feature-rich and robust turnkey solutions to all levels of local government as well as public power and water markets throughout North America. Harris' focus is on creating long-term relationships with our customers and ensuring that we meet the changing needs of our customers over time. For further information on Harris Computer Systems, please visit our website at http://www.Harriscomputer.com, or call 1-888-847-7747.